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Knowledge Service: FAQ

Frequently Asked Questions

1. Does the Hospital have Wi-fi?

A public Wi-fi network is forthcoming at both Manhattan and Brooklyn.

2. How do I reach My HealtheVet?

My HealtheVet Help Desk 1-877-327-0022 Mon-Fri, except holidays, 7am-7pm (Central Time)

NY Harbor Health Care System My HealtheVet Authentication is done virtually via appointment.  Call 212-686-7500 to schedule and dial either ext. 7687 for Tony or ext. 7822 for Beth.

3. How do I request medical records?

Complete a VA form 10-534s.

4. How do I request military records?

Visit the U.S. National Archives and Records Administration website.   

5. Do you accept book donations?

We are not accepting book donations at this time.